Preliminary Proceedings Committee

The Preliminary Proceedings Committee (PPC) is comprised of 16 members and has a non-pharmacist majority. The PPC meets regularly to consider complaints made to the PSI.The PPC decides if further action is warranted in relation to a complaint. 

Before arriving at its advice the PPC will consider whether it has sufficient information available and whether the complaint is trivial, vexatious or made in bad faith.

When the PPC is satisfied that it has sufficient information, it will provide its advice to Council and may advise that:

  • (i) There is not sufficient cause to warrant further action; or
  • (ii) There is sufficient cause to warrant further action

(i) There is not sufficient cause to warrant further action

The PPC will give its advice to the Council of the PSI who will consider the advice of the PPC at the next available opportunity. The Council may decide to accept the advice of the PPC or it may come to a different view in relation to your complaint and decide that there is sufficient cause to warrant further action.

If the Council decides to take further action in relation to your complaint, then the matter will be referred back to the PPC for a decision as to whether the complaint should be referred to mediation or to a Committee of Inquiry.

If the Council decide to take no further action in relation to your complaint then the complaints process is at an end.

(ii) There is sufficient cause to warrant further action

If the PPC form the opinion that there is sufficient cause to warrant further action, then a decision will be made by the PPC to either refer your complaint to mediation or to a Committee of Inquiry.

The PPC will advise the Council of the PSI that sufficient cause exists to warrant further action and the Council will also be informed of the PPC’s decision as to where your complaint has been referred, i.e. Mediation or a Committee of Inquiry.

If a decision has been made by the PPC that further action is warranted, the Council accept that advice. They do not reconsider the complaint. It will automatically proceed to Mediation and/or Committee of Inquiry depending on the decision of the PPC as to where your complaint should be referred.

For more information on the Preliminary Proceedings Committee, see the PSI’s Guide to Making a Complaint.

View membership of the Preliminary Proceedings Committee

The PPC produces an Annual Report providing overview of the complaints considered by it. You can read each of those by clicking on the links below.

2015 Annual Report of the Preliminary Proceedings Committee

2014 Annual Report of the Preliminary Proceedings Committee

2013 Annual Report of the Preliminary Proceedings Committee

2012 Annual Report of the Preliminary Proceedings Committee

2011 Annual Report of the Preliminary Proceedings Committe

2010 Annual Report of the Preliminary Proceedings Committee


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