Role of Council

The Council of the PSI is involved in the initial and closing stages of the complaints, inquiries and disciplinary process.

Firstly, it is the role of the Council to consider advices received from the Preliminary Proceedings Committee (PPC) in relation to complaints and to decide whether to take further action in relation to a complaint.

The PPC will give its advice to the Council of the PSI, who will consider the advice of the PPC at the next available opportunity. The Council may decide to accept the advice of the PPC or it may come to a different view in relation to your complaint. If the Council decides to take further action in relation to your complaint, then the matter will be referred back to the PPC for a decision as to whether the complaint should be referred to mediation or to a Committee of Inquiry. If the Council decide to take no further action in relation to your complaint then the complaints process is at an end.

Once a hearing has been conducted before a Committee of Inquiry (PCC or HC), that Committee’s report will be considered by the Council of the PSI after its next meeting, following the completion of the inquiry. If the Committee finds that the complaint against the pharmacist or pharmacy owner has been substantiated, the Council of the PSI will impose one or more of the following sanction(s) on the pharmacist or pharmacy owner:

  • Admonish or censure the pharmacist or pharmacy owner
  • Attach conditions to the registration of the pharmacist or retail pharmacy business
  • Suspend the registration of the pharmacist or retail pharmacy business for a specified period
  • Cancel the  registration of the pharmacist or that of the registered retail pharmacy business
  • Prohibit the pharmacist or pharmacy owner from applying to restore his name to the Register for a specified period                                

Further details on sanctions are available in the PSI’s Guide to sanctioning and details on the conditions that may be attached to a registration are available in the PSI’s guide on Conditions that may be imposed following discliplinary inquiry.

Further information on the Publication and Disclosure Policy (FTP) can be viewed here.

Further details of the role of the Council in the complaints, inquiries and discipline process is found in the PSI’s Guide to Making a Complaint.
Click here for more general information about the Council of the PSI.

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