Code of Conduct – Professional Principles, Standards and Ethics for Pharmacists

The Code of Conduct is a public declaration of the principles and ethical standards which govern pharmacists in the practice of their profession, and which the public, patients, other healthcare professionals and society require and expect from pharmacists. 

The Code of Conduct contains seven principles that apply to all registered pharmacists and ensure that all pharmacists practise in a way that maintains and improves the health, wellbeing, care and safety of patients. 

  1. Put the Patient First
  2. Act Professionally
  3. Communicate Effectively
  4. Work with Others 
  5. Show Leadership 
  6. Maintain Competence 
  7. Be Open and Honest


The Code provides direction on how compliance with each principle is demonstrated. This direction is illustrative rather than exhaustive. 


You can view our video 'Introduction to the Code of Conduct for Pharmacists' below 

Pharmacists must comply with the principles of the Code of Conduct and apply the principles to their everyday practice. Pharmacists must use their professional judgement and clinical expertise in order to make ethical decisions, while observing relevant legislation, practice standards and guidance. This may involve balancing different responsibilities and priorities. 

Ethical dilemmas can happen every day in practice. The ability to make sound ethical decisions is a fundamental responsibility of pharmacists as healthcare professionals. The Ethical Decision-Making Tool is designed to support pharmacists as a guide in decision making when they are presented with an ethical dilemma or issue. 

Useful resources to support pharmacists with applying the Code of Conduct in Practice and Ethical Decision Making.

PSI's Code of Conduct 2019

Ethical Decision Framework