Cancelling your Registration

Pharmacy owners must apply to the PSI to cancel the registration of a pharmacy if they are is closing a pharmacy. You can do this in the PSI online registration portal.

If you are cancelling the registration of your pharmacy you must set out the arrangements made, or to be made, in respect of:

  • the disposal of any medicines held at that pharmacy, and and 
  • the records of the dispensing or supply of medicines, having regard to the reasonable needs of patients to continue to have access to such records.

The PSI must be satisfied that these requirements have been complied with before the application to cancel registration is approved. This may involve an inspection by the PSI of the pharmacy.

The Guide to Cancelling your Pharmacy Registration will assist you. In the interests of patients and the public it is important that the appropriate procedures are followed when closing a pharmacy. We are happy to advise and assist pharmacy owners and superintendent pharmacists to ensure all appropriate steps are taken. 

You can contact a member of the Registrant and Customer Relations Team by email or phone +353 (0)1 2184000 if you have any questions.

Restoring Your Registration

Pharmacy owners can apply to restore the pharmacy’s registration, which has previously been cancelled. This process is like continued registration and must also set out any changes that have taken place with respect to the pharmacy. Queries regarding the restoration of the registration of a pharmacy should be sent to the Registrant and Customer Relations Team at