Contact Us

Due to COVID-19, staff are working remotely with limited access to the office. We have altered how we are working as we aim to maintain a responsive and timely service for all who engage with us. Where possible, please contact us by email at the relevant address below.

Email: info@psi.ie
Telephone +353(0)1 218 4000 
Follow the PSI on LinkedIn


Our reception and complaints department phone lines are open between 9am-1pm and 2pm-5pm each weekday.

Complaints

If you are not happy with the treatment you have received in a pharmacy, or you have a concern about a pharmacist's conduct or behaviour, you may make a complaint to the PSI, if the treatment, conduct or behaviour is something over which we regulate. Please see the complaints section for more information as to what you can make a complaint about and how.

Continuing professional development

For continuing professional development (CPD) queries, visit the CPD section or email cpd@psi.ie

Education

For education and training queries, visit the education section or email education@psi.ie

Inspection

For inspection and enforcement queries, visit the inspection section or email inspection@psi.ie

Internet supply

For internet supply queries, visit the internet supply section or email internetsupply@psi.ie

Media and communication queries

Contact details for media queries

General pharmacy and practice related queries

If you are a member of the public with a question about the operation of a pharmacy business or pharmacy services, please email info@psi.ie

Register requests

Pharmacists can order a controlled drug, destruction or duty register by filling out this online form. Orders must be placed by submitting a completed form before the 15th of the month. All orders received will be processed and delivered within 7-10 working days.

Registration

For registration queries, visit the registration section or email registration@psi.ie

Freedom of Information queries 

Data protection information or queries

Contact details for PSI departments and staff

Our Customer Charter

We are committed to providing a timely, professional and quality customer service, and to ensuring continuous improvement in the way we meet our responsibilities. Our Customer Charter provides information about the level of service you can expect from us.

How to find us


The Pharmaceutical Society of Ireland, PSI-The Pharmacy Regulator, PSI House

15 - 19 Fenian Street, Dublin 2, D02 TD72, Ireland