Contact Us

We are happy to hear from you. There are different options available to contact us. Where possible, please contact us by email at the relevant address below.

Our reception and the complaints phone lines are open between 9am-1pm and 2pm-5pm each weekday. 

General Queries and Information


Telephone: +353(0)1 218 4000 

Ask PSI Chat: Chat now. 24/7 virtual support for frequently asked registration and pharmacy practice questions. 

Follow us: Follow the PSI on LinkedIn

Complaints about a pharmacist or pharmacy

If you are not happy with the treatment you have received in a pharmacy, or you have a concern about a pharmacist's conduct or behaviour, you may make a complaint to the PSI, if the treatment, conduct or behaviour is something over which we regulate. Please see the complaints section for more information as to what you can make a complaint about and how.

Continuing professional development and pharmacist education

For continuing professional development (CPD) queries, visit the CPD section or email

For education and training queries, visit the education section or email

General pharmacy and practice related queries

If you are a member of the public with a question about the operation of a pharmacy business or pharmacy services, please email

Inspection and compliance in pharmacies

For inspection and enforcement queries, visit the inspection section or email

Internet supply

For internet supply queries and registration for online sale of non-prescription medicines in Ireland, visit the internet supply section or email

Registration of pharmacists, assistants and pharmacies

For registration queries, visit the registration section or email

Register requests for pharmacies

Pharmacists can order a controlled drug, destruction or duty register for the pharmacy by filling out this online form.  All orders received will be processed and delivered within 7-10 working days.

Media queries

Contact details to be used only for media enquiries.

Access to Information: Freedom of Information, Data Protection and Information on the Environment (AIE)

You will find information and contact details on the following pages for: 

Access Officer (for persons with disabilities)

We have Access Officers appointed to provide or arrange for and coordinate assistance and guidance for people with disabilities in accessing the services we provide. If you need the help of our Access Officers to use the PSI’s information and services, please phone (01) 218 4000 or email

Our Customer Charter

We are committed to providing a timely, professional and quality customer service, and to ensuring continuous improvement in the way we meet our responsibilities. Our Customer Charter provides information about the level of service you can expect from us.

Our Location

Our office and postal address: Pharmaceutical Society of Ireland, PSI House, 15-19 Fenian Street, Dublin 2, D02 TD72, Ireland

If you intend to visit the PSI office, please note that we operate an appointment only service. Contact the relevant team by email or phone to arrange your appointment.