Videos
These videos are created to provide supporting information about many areas of our work. As well as the video, you can click on each topic link for more information.
Registration Portal
We have developed a new registration portal for our registrants. We have also updated the PSI public registers. These videos show some of the features and benefits you can expect from our new registration portal.
This video provides an introduction to the Operational Standards.

In the first video, Niall Byrne, PSI Registrar, Avril Ryan, community pharmacist, and Deirdre Lenehan, hospital pharmacist discuss the importance of the Code of Conduct for pharmacists. The second video provides an introduction to the Code of Conduct for Pharmacists.
We have developed two videos to explain the complaint process. Video one explains how a complaint can be made to us. The second video explains what happens if a complaint is referred to an inquiry.
The Future Pharmacy project examined the role pharmacists might play in public health and patient care improvements and healthcare system efficiencies into the future. The report makes several recommendations following an extensive research project. At the launch of the report in November 2016, attendees were asked for their thoughts on the Future Pharmacy Report and the possibilities it presented.

This video is designed to support the introduction and use of the Pharmacy Assessment System, rolled-out by the PSI in late 2016, as a self-audit tool for pharmacies. It is part of the system of review of a pharmacy's practice, to ensure patient safety and quality of care in providing services and treatment in compliance with statutory requirements, PSI guidance and good pharmacy practice. Supervising pharmacists, in particular, will find it a useful resource when completing the Assessment System.

The Patient Charter is an information leaflet about the care and treatment that can be expected by the public in a community pharmacy. It also advises people about how they can assist their pharmacist in looking after their health. This video provides an overview of the Charter.

These films are intended to be helpful to superintendent pharmacists and to inform other pharmacists, pharmacy owners and staff of the importance of this pivotal governance role, which is provided for in legislation.
Section 1: The legal requirements for the supervising pharmacist
Section 2: Legal and professional responsibilities of a superintendent pharmacist
Section 3: Accountability and error management
Section 4: Succession planning and conclusion
This video highlights the roles and responsibilities of a supervising pharmacist, as well as the legal requirements, governance and accountability aspects of the role.

This video gives information about what can be expected during a routine PSI pharmacy inspection.
This is an additional resource supporting PSI guidance to highlight the provision of safe and appropriate patient care and pharmacy services to patients in nursing homes.

In 2015, the PSI jointly hosted a conference with other Irish regulators. It focussed on the need for, and benefit of, shared learning, training and development across health and social care professionals, in order to deliver effective patient outcomes. The conference included national and international speakers, with more information available to download on the conference website.




Presentation 1: Opening address - Pat O Mahony and Keynote Dr John HV Gilbert
Presentation 2: Morning Plenary Session - Caroline Hager and Margaret Murphy
Presentation 3: Afternoon Keynote Address - Prof James Buchan
Presentation 4: Afternoon Plenary Session - Christine Braithwaite and Dr Siobhan Ni Mhaolrunaigh